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Customer Service

At POHKONG Jewelry, we pride ourselves on excellent customer service at our stores and on the Web. 

We’re available Mon–Fri, 8:00am–4:30pm PST. If we miss your call, we will try to get back to you as soon as we possibly can.

We're here for you and will do everything to make sure your order is right.



Click Here for assistance regarding online ordering, order status and questions about any of our online products.

PHONE SUPPORT 1-866-958-7664
HOURS: 8am-4:30pm (Pacific Time), Monday - Friday.
E-MAIL Click here to email Online Customer Service

*Please Note:

1. All products provide life-long maintenance and repair!

2. All products are real shooting, if your purchases have quality problems, they can be returned in 14 days after sold!

3. There will be different color between different computer monitors.